Privacy Policy

Your Privacy.
Our Responsibility.

Nutrigo respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how personal information may be collected, used, stored and disclosed when you use the Nutrigo New Zealand website.

Last updated: September 2026

01

Information
We Collect.

Information you provide to us

When you contact Nutrigo through this website, we may collect personal information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number, if provided
  • Subject of your enquiry
  • Information contained in your message

Providing this information is voluntary. However, if you do not provide sufficient contact or enquiry information, we may be unable to respond to or properly assist with your request.

Technical information

Like most websites, certain technical information may also be processed automatically when you visit the site. This may include information such as your IP address, browser type, device information and basic website usage or server log information.

02

How We Use
Your Information.

We may use personal information collected through the website to:

  • Respond to product enquiries and requests for information
  • Respond to questions about product availability
  • Communicate with you regarding your enquiry
  • Operate, maintain and protect the website
  • Investigate technical or security issues
  • Meet applicable legal or regulatory requirements

We will generally use personal information for the purpose for which it was collected, or for a directly related purpose, unless another use is permitted or required by law.

03

Sharing &
Disclosure.

We do not sell personal information.

Personal information may be accessible to people or service providers where reasonably necessary to operate the website, manage communications, provide technical services, protect our systems, or respond to your enquiry.

We may also disclose information where required or permitted by applicable law.

Some website, hosting, email or technology service providers may process information outside New Zealand. Where personal information is disclosed overseas, we will handle such disclosure in accordance with applicable privacy requirements.

04

Storage &
Security.

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, alteration or disclosure.

Personal information may be stored through our website hosting, email and other technology systems used to operate the website and respond to enquiries.

No method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

05

Retention Of
Information.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for legitimate business requirements, or as required by applicable law.

Information that is no longer required may be deleted, anonymised or otherwise securely disposed of where appropriate.

06

Your Privacy
Rights.

Subject to applicable law, you may request access to personal information that we hold about you and ask for it to be corrected if you believe it is inaccurate.

To make an access or correction request, please contact us using the details below. We may need to verify your identity before responding to a request involving personal information.

07

Cookies &
Website Technology.

This website may use cookies and similar technologies that are necessary for website functionality, security, performance or user experience.

Your browser may allow you to control or disable cookies. Disabling certain cookies may affect the way some parts of the website function.

08

Other
Websites.

This website may contain links to third-party websites. Nutrigo is not responsible for the privacy practices, security or content of websites operated by other organisations. We encourage you to review the privacy information provided by those websites.

09

Contact
Us.

Privacy enquiries

If you have a question about this Privacy Policy or wish to request access to or correction of personal information held about you, please contact:

Nutrigo Sdn. Bhd.
Email: jamesm@nutrigo.com.my
New Zealand: +64 21 762 118

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our practices or applicable requirements. The current version will be published on this page with the date of the latest update.